Consumer Privacy Notice: Federal law requires us to tell you how we collect, share, and protect your personal information. Our Privacy Policy has not changed and you may review our disclosure and practices with respect to your personal information here or we will mail you a free copy upon request if you call us at 419-479-4040.

Debit/ATM Card

Due to rising fraud trends, we have put restrictions in place on certain transaction types in order to protect you and the Credit Union. If your transaction will not process as a credit, try processing it as a debit by using your PIN number. Call us at 419-479-4040 with any questions!
International Hot Card Number: 701-461-2551

Debit / ATM Card

Debit Card
You must have a checking account to use a debit card.

You can use your debit card to make all your purchases. It’s safer than carrying cash and easier than writing checks. Purchases are deducted right from your checking account.

- Your debit card can be used for purchases anywhere that Master Card is accepted.
- You are able to receive cash back when you use your debit card for purchases.
- Use your debit card to make purchases online. Your debit card information is protected by Master Card Securecode.
- There is no annual fee.
- REMEMBER: When you use your debit card, the money is deducted from your checking account.
ATM Card
Our ATM Card provides you with the convenience of 24-hour banking for routine banking services. Make withdrawals, transfers and balance inquiries at any ProMedica Federal Credit Union ATM, at one of the over 190 free local ATM’s or one of the over 40,000 free nationwide ATM’s.

- Get cash when you need it, from your PFCU checking or savings account
- Transfer money between your accounts
- Inquire about your account balances

Click on one of the networks below to find free ATMs near you!

Debit / ATM Fraud Reporting
Fraudulent activity via debit card:
During business hours: 419-479-4040 or if credit union is closed: 866-842-5208

NOTE: Your liability under federal law for unauthorized use of your ATM or debit card depends on how quickly you report the loss. Any suspect activity should be reported immediately.
MasterCard SecureCode
MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online. There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online. Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just like the bank does at the ATM. In seconds, your card issuer confirms it's you and allows your purchase to be completed. Click here to register.
Prevent Theft
- Keep your PIN separate from your card. Do not tell anyone your PIN.
- Use a PIN that is difficult to guess (not birth dates, social security numbers, etc).
- Make sure no one is watching when you use your PIN.
- Never leave your computer logged on to your online credit union account. Always logout by clicking "logout," not just clicking the X at the top of the screen.